How to Use WiFi Calling on iPhone: A Step-by-Step Guide

Wi-Fi Calling lets your iPhone make and receive calls over Wi-Fi when cellular service is weak or unavailable, as long as your carrier and account support it.

How to Turn On Wi-Fi Calling

  1. Open Settings.
  2. Open the cellular/mobile-service settings and select the relevant line if needed.
  3. Tap Wi-Fi Calling.
  4. Turn on Wi-Fi Calling on This iPhone.
  5. Follow any carrier prompts, including emergency-address information.

Menu wording can vary by carrier, region, and iOS version.

Why Is Wi-Fi Calling Missing?

Carrier support is required. Confirm that your carrier and plan support the feature, install available carrier/iOS updates, and restart the iPhone.

Does Wi-Fi Calling Cost Extra?

Billing and international-call treatment are determined by your carrier. Do not assume a call is free simply because it uses Wi-Fi.

Emergency Calls

Your carrier may request an emergency address. Keep that information current, especially if you rely on Wi-Fi Calling where cellular coverage is poor.

Should You Leave It On?

It is useful in buildings with weak cellular reception and reliable Wi-Fi. If calls are unreliable on one network, test another network or temporarily disable Wi-Fi Calling while troubleshooting.

Summary

Enable Wi-Fi Calling from cellular settings and complete the carrier prompts. If the option is absent, verify carrier support first.